What is emotional intelligence?

Emotional intelligence (EQ) is the ability to recognize, understand, and manage your own emotions—while also being aware of and responding effectively to the emotions of others. In the context of the EQ-i 2.0® Assessment, emotional intelligence is defined as a set of emotional and social skills that shape how we:

• Perceive and express ourselves

• Build and maintain meaningful relationships

• Navigate challenges and stress

• Use emotional information to make sound decisions

Why It Matters at Work

Research by Daniel Goleman is the EI guru and author of the groundbreaking book “Emotional Intelligence: Why It Can Matter More Than IQ”.  Goleman, among other EI experts, shows that emotional intelligence is not fixed—it can be learned and strengthened with intentional practice. The benefits for employees and leaders with higher EQ are clear:

• Stronger communication and collaboration

• Higher sales and profitability

• Greater productivity and performance

• Improved teamwork and workplace culture

• Better adaptability and resilience in times of change

Simply put, individuals with strong emotional intelligence stand out. They foster trust, inspire teams, and contribute to long-term organizational success.

The Four Core Skills of EQ

1. Self-Awareness – Recognizing your own emotions and how they influence behavior

2. Self-Management – Managing emotions, adapting to change, and staying composed under pressure

3. Social Awareness – Accurately perceiving the emotions of others and showing empathy

4. Relationship Management – Building trust, resolving conflict, and maintaining healthy connections

For over 30 years, organizations worldwide have embraced emotional intelligence development to strengthen leadership and enhance results across every level of the workplace.

Emotional Intelligence in the Workplace Articles

• View the Forbes article link  “11 Assessments every executive should take” that ranks the EQi 2.0 assessment at number two.
• One of the biggest derailers in CEO’s is a lack of emotional intelligence.  View the Forbes article explaining that a person needs more than a high IQ to succeed.  Forbes article – “Tough times call for emotionally intelligent CEO’s”
• Managers play a major role in employee retention. View the Situational Leadership article link on why managers need emotional intelligence. “Five reasons WHY leaders need emotional intelligence training.”

EQi 2.0 Individual Assessments with 60-minute virtual debriefing, Team Assessment Debriefings, and Team Workshops  

The EQi 2.0 suite of assessments includes EQi 2.0 Workplace, Leadership, EQ360 Feedback, and Higher Education assessments with Zoom debriefings as well as optional follow-up coaching.  Click here for detailed information on the suite of EQi 2.0 assessments

7 Effective Ways Organizations Use the EQi 2.0 Assessments:

1. To assist any employee in growing their emotional intelligence skills for greater overall performance
2. To assess an employee for promotion with a guided plan for professional growth
3. As part of the hiring process for managerial and executive positions
4. For leadership development – for entry-level managers, mid-management to executive level
5. As part of an in-depth employee coaching plan to improve and fine-tune competency levels
6. Succession planning
7. Use as a measurement tool to visually see improvements.  Take the EQi 2.0 assessment, then work with a coach on selected competencies. Retake the assessment in 3 or more months to visually see the measured data competency improvements.

Who will benefit from Rising EQ training, assessments, and coaching?

1.  Business leaders who desire to further develop their soft skills (people skills) for optimal business outcomes.
2.  Seasoned managers who want to develop and refine their EQ skills to more effectively improve employee engagement.
3.  New managers who desire to expand and expedite their emotional intelligence skills to work more effectively with direct reports.
4.  Any employee desiring to learn key emotional intelligence strategies for improved relationships and career development.

How will employees benefit from attending Rising EQ training?

1.  Each employee will gain knowledge about the specific skills and how to build on each one to raise their current levels of emotional intelligence.
2.  Employees will be able to identify their lesser strengths and how to turn them into greater strengths opening up growth opportunities for themselves and the organization.
3.  Each employee will build their own personal strategies to improve workplace/client relationships, influence and collaboration, that enriches their contribution to the organization.
4.  Relationships with team members can improve trust levels with collaboration increasing the success level of organizational objectives.
5.  Raising your level of emotional intelligence equals greater success in the workplace.  Many research studies have validated that performance levels increase and employees increase their satisfaction levels.  Read the ROI brochure here