What is emotional intelligence?

Emotional intelligence is the ability to identify and effectively manage your range of emotions and perceive other people’s emotions while managing them appropriately.  The definition in the EQi 2.0 assessment is: Emotional intelligence is a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges and use emotional information in an effective and meaningful way.

EQ guru Daniel Goleman and many other researchers validate that emotional intelligence skills can be learned and improved with a commitment to development.  Studies consistently revealed that managers and employees who possessed high levels of emotional intelligence surpassed those with lower levels in the workplace. They maintained higher sales, delivered more profit, distinguished the stars from the average, were more productive, had better employee relationships, and increased job stability.  View the ROI case study brief here.

Emotional intelligence has gained huge popularity in the past 25 years since Daniel Goleman’s groundbreaking book “Emotional Intelligence: Why It Can Matter More Than IQ” which was published in 1995. Since that time organizations have been developing and balancing emotional intelligence skills in their leadership teams and at all employee levels to promote enhanced performance, better relationships, and improved ability to handle challenges.  Emotional intelligence is comprised of four elements listed below:

1. Self-awareness – The ability to perceive and assess emotions and regulate emotions accurately.
2. Self-management – The ability to manage emotional information in surroundings and to process and adapt appropriately.
3. Social awareness – The ability to understand other people’s emotions and respond to them appropriately.
4. Relationship management – The ability to connect with others in meaningful ways and to develop and maintain healthy relationships.

Emotional Intelligence in the Workplace Articles

View the Forbes article link  “11 Assessments every executive should take” that ranks the EQi 2.0 assessment at number two.

One of the biggest de-railers in CEO’s is a lack of emotional intelligence.  View the Forbes article explaining that a person needs more than a high IQ to succeed.  Forbes article – Tough times call for emotionally intelligent CEO’s

Managers play a major role in employee retention. View the Situational Leadership article on why managers need emotional intelligence. Five reasons WHY leaders need emotional intelligence training.

EQi 2.0 Assessments and Team Workshops

The EQi 2.0 Workplace or Leadership Assessment offers individuals a snapshot in time and is a measurement of the individual’s current emotional intelligence relating to 15 competencies. The comprehensive results report generated provides feedback and strategies for each sub-scale with an action plan for improvement.  Discover your current emotional intelligent scores and discover strategies for improvement that are detailed in the report.   Learn more about the EQi 2.0 assessments and pricing.

Improve and Balance Your Emotional Intelligence for Greater Success team workshop or 90-minute team debriefing is designed to help employees understand emotional intelligence and provide strategies to improve competency levels for optimal performance, better relationships, the ability to cope with challenges and optimize stress tolerance.  In the workshop and abbreviated version in the debriefing session, each attendee takes an EQi 2.0 assessment where they discover their specific strengths and challenges and develop an action plan for optimal growth. The latest strategies presented in the skills training workshop is easy to implement in just about any work setting to maximize emotional intelligence growth and balance. The interactive workshop is designed to include tips and strategies that can be put into immediate use in the workplace for greater employee success!  Learn more about the team workshops.

7 Effective Ways Organizations Use the EQi 2.0 Assessments:

1. To assist any employee in growing their emotional intelligence skills for greater overall performance
2. To assess an employee for promotion with a guided plan for professional growth
3. As part of the hiring process for managerial and executive positions
4. For leadership development – for entry level managers, mid-management to executive level
5. As part of an in-depth employee coaching plan to improve and fine-tune competency levels
6. Succession planning
7. Use as a measurement tool to visually see improvements.  Take the EQi 2.0 assessment, then work with a coach on selected competencies. Retake the assessment in 3 or more months to visually see the measured data competency improvements.

Who will benefit from Rising EQ training, assessments, and coaching?

1.  Business leaders who desire to further develop their soft skills (people skills) for optimal business outcomes.
2.  Seasoned managers who want to develop and refine their EQ skills to more effectively improve employee engagement.
3.  New managers who desire to expand and expedite their emotional intelligence skills to work more effectively with direct reports.
4.  Any employee desiring to learn key emotional intelligence strategies for improved relationships and career development.

How will employees benefit from attending Rising EQ training?

1.  Each employee will gain knowledge about the specific skills and how to build on each one to raise their current levels of emotional intelligence.
2.  Employees will be able to identify their lesser strengths and how to turn them into greater strengths opening up growth opportunities for themselves and the organization.
3.  Each employee will build their own personal strategies to improve workplace/client relationships, which also enriches their contribution to the organization.
4.  Relationships with team members can improve with collaboration and increase the success level of organizational objectives.
5.  Raising your level of emotional intelligence equals greater success in the workplace.  Dozens of research studies have validated that performance levels increase and employees increase their satisfaction levels.